Reflection on a lot of stuff

We are tolerating more and more bad customer service….. why?

blogEntryTopper
We are very AC/DC. On one hand we have gotten very anti-social relying on our phones but when there is need like Las Vegas, the hurricanes, or whatever, we band together. Maybe it is easier that way. No human contact except when needed. And still, we can pledge money online and never deal with a person. Thank goodness there are still people who boated in flood waters to rescue, or doctors and nurses who are sharp, or aid workers.
stop-bad-customer-service-squashed
Our government agencies and retail stores have gotten very anti-customer. This might be another problem. They really don’t want to hear or deal with us. It is their jobs but they would rather we go away. Frankly, our taxes pay for government services and salaries but they don’t see without our support they wouldn’t be in business. They just want to be left to do their thing without the people they are formed to help.

Some retail stores have figured out that when customers don’t buy from them, they go out of business. Macy’s was a true powerhouse – a must go to destination for holiday buying. Now, not so much. Malls also were a fact of life for the holidays. I remember malls on the weekends in December being wall-to-wall people. Again, not so much. Some malls have died and shuttered up completely.

support-squashed

We have lost the urge to connect with other people. To serve, to sell, to find out what they want is not very important. It used to be. Maybe that disconnect is now taking a toll. It is much easier to buy online and have someone steal it from your front porch. Maybe some of the old ways were better?


Barbe Awalt





Nasario EFlyer-8



UPCOMING CALENDAR:

RIO GRANDE BOOKS
Nov 12: 4th Annual Albuquerque Balloon Museum Arts & Crafts Fair, 9am to 5pm

HENRIETTA CHRISTMAS & PAUL RHETTS ("The Basic Genealogy Checklist")
Dec 9: Los Lunas Public Library, 10am
January 6: Hispanic Genealogy Research Center at National Hispanic Cultural Center, Albuquerque, 10am
January 9: El Castillo Living Center, Santa Fe, NM, 7pm

RILEY MITCHELL ("The Essential Paranormal Bucket List")
Oct 21: Santa Fe Public Library, 2pm
Oct 30: Bookworks, Rio Grande Blvd, 6pm


SLIM RANDLES ("The Fly Fisherman's Bucket List")
Nov 9: Bookworks, Rio Grande Blvd, 6pm

JOSEPH SANCHEZ ("Historic Route 66")
Oct 7: Treasure House Books, Old Town Plaza, 1pm
Nov 4: Hispanic Genealogy Research Center at National Hispanic Cultural Center, 10am
Nov 18: Bookworks, Rio Grande Blvd, 3pm

JOHN TAYLOR & RICHARD MELZER ("Tragic Trails & Enchanted Journeys" & "Captain Maximiliano Luna")
Nov 11: Treasure House Books, Old Town Plaza, 1pm
Nov 16: Bookworks, Rio Grande Blvd, 6pm

ROBERT TORREZ ("Voices from the Past")
Nov 4: Treasure House Books, Old Town Plaza, 1pm
Nov 30: Bookworks, Rio Grande Blvd, 6pm

ROSS VAN DUSEN ("What Makes the Lightning?", "How the Crocka Dog Came to Be"; and "Lyle Got Stuck in a Tree")
Oct 28: Treasure House Books, Old Town Plaza, 1pm
Dec 1: Treasure House Books, Old Town Plaza, 6pm


21768348_1707609415939900_8373656330552148318_n

21949795_1868622706489218_6402398523956385690_o